Your privacy is important to us at Crestline Appliance Care. This privacy policy outlines how we collect, use, and share personal information collected via our website and our call request form, and your rights with respect to this information. By contacting us, whether by phone or submitting a service request form, you agree to the practices described herein.

Information Collection: We collect personal information that you voluntarily provide to us, such as your name, phone number, and email address, when you submit a service request form on our website or contact us by phone. We also collect non-personal browsing data through cookies or web beacons to improve user experience.

Use of Information: The personal information you provide will be used to contact you via phone, email, or text for service-related purposes. We may also use your non-personal browsing data to enhance your experience on our website and analyze website traffic patterns.

Sharing of Information: We do not sell your personal information. Your information may be shared with our trusted partners only for operational and service needs integral to fulfilling your service requests. These partners are required to handle your information with the same level of care and privacy that we maintain.

Consent and User Rights: By contacting us, you consent to the collection, use, and sharing of your information as outlined in this policy. You also acknowledge that your information may be shared with our partners for service facilitation. Should you wish to opt-out of further communications or sharing, please contact us at (619) 853-0102.

Dispute Resolution and Liability: By interacting with our website or using our services, you waive your right to pursue legal action beyond direct negotiation for any dispute arising. You agree that the maximum compensation for any claims related to use of our website or services is limited to $100. Additionally, you agree to bear your own legal fees and expenses in any dispute.

Updates and Changes: We reserve the right to update this privacy policy as necessary to comply with relevant laws or reflect changes in our practices. Any modifications will be posted on this page, and your continued use of the site and services constitutes acceptance of such changes.